Anthony Marano Company was an organization in search of a reliable mobile unified communications solution. We hear a lot about mobility and convergence needs these days, but Anthony Marano Company didn’t just talk about the need – they went out and did something about it. Their story is highlighted in a well-written case study that was featured in Tech Target’s SearchUnifiedCommunications site earlier this month.
After evaluating and installing a number of competing solutions, including their most recent UMA solution, Anthony Marano Company has settled on the RoamAnywhere Mobility Router from Agito Networks. While they are not your typical enterprise, their needs are similar to yours and the many enterprises Agito is working with – high-quality voice communications, continuous coverage, and reliability. What enterprise with a mobile population doesn’t have these requirements?
Located outside of Chicago, Anthony Marano Company is one of the nation’s leading fresh produce distributors. Dealing with a perishable agricultural commodity, its mobile employees work in a real-time environment. They move inside and outside the company’s 460,000 square foot facility and need continuous high-quality voice communications. Up to 3,000 orders are placed and fulfilled daily, with 90 percent of them shipping same day. Missed calls can result in potentially thousands of dollars lost, not to mention the loss of customers and reputation.
Since their facility is metal and concrete, and is impenetrable by cellular signal, you can see their challenge. Well, I won’t spoil the storyline, you can read the case study for yourself. The writer does a good job capturing the customer’s challenges and pointing out Agito’s differentiation and key benefits delivered – including continuous connectivity and seamless WiFi/cellular handover, high-quality voice communications, reliability in a high-availability architecture, call functions such as call forward, and all this delivered on one device for each mobile worker.
With all the talk about what to do around mobile UC – kudos to Anthony Marano Company for taking charge, and taking action.
Dan